Finding out what training you need for your coffee shop can be a difficult task. That’s why we’ve created this essential training pack to ensure your business and employees can get the training they need.
Starting up a coffee shop, or any hospitality business, is an extremely big challenge for anyone.
With a large range of topics such as finding the perfect supplier, leasing retail space and hiring the right staff, it isn’t hard to believe that taking the time to discover the appropriate training often takes a back seat.
That’s why we’ve developed this Coffee Shop Essentials Training Pack, which gives learners the training they need in order to work effectively in a coffeeshop or any hospitality business.
The courses offered in this training pack aim to give learners a well-rounded knowledge of the hospitality industry.
The courses cover food safety training, such as how to implement a HACCP system or achieving a five-star food hygiene rating, and key hospitality training including customer service and upselling in hospitality.
We also include our social media marketing course which will teach learners how to effectively market their business on multiple social media channels to help support the business’ growth.
Who is this course for?
This training pack is designed for anyone who owns or works in a coffee shop, café or any hospitality business.
This training would suit job roles including, owners, managers, supervisors, baristas, waiting staff, front of house staff and bar staff.
This training pack contains the following courses:
- Level 2 Food Safety and Hygiene for Catering
- Level 2 HACCP
- Customer Service in Hospitality
- Barista Training
- Upselling in Hospitality
- Achieving a Five Star Food Hygiene Rating
- Awareness of Health and Safety at Work Course
- Food Allergy Awareness
- Social Media Marketing
- Safeguarding Everyone
- Fire Safety Training
- First Aid Primary Survey
For the average learner, these courses will take approximately one to three hours each to complete. Because it’s an e-learning course, you can complete this training in convenient stages and spend as long as you like on each section.
The system will record your progress throughout and you are encouraged to complete each lesson at your own pace.
There are no entry requirements for this training package.
Test and Certificate
At the end of each course there will be a multiple-choice quiz testing your knowledge of the topic.
Following the successful completion of all the courses within this package, you will receive 10 digital certificates, which you can download or print. We recommend that you keep these for your records.