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- Manage teams and resources to make sure digital projects are a success
- You'll need to be organised, have great leadership skills, and to stay calm under pressure
- Opportunity to progress to senior management positions or start your own business
As a digital delivery manager you'll be in charge of projects like making sure online products and services are developed and delivered on time and on budget. You might use project management techniques like 'agile' project management, making sure all the people and other resources to deliver a project are co-ordinated and work well together, and responding to any issues that arise as the project progresses.
DAY-TO-DAY DUTIES
- Building, managing, and motivating teams
- Working closely with the product manager to decide the needs of the project and plan work
- Managing the demands of other departments to allow the team to work without disruption
- Building relationships with stakeholders and senior managers
- Coaching team members so that they can learn and improve
- Overcoming problems to get work done
- Evaluating feedback to improve the service
- Managing budgets and other resources
DAY-TO-DAY ENVIRONMENT
You could work in an office or from home.
You'll need
To become a digital deliver manager you'll need to develop excellent organising and planning skills, and strong people skills, along with a knowledge of digital systems.
To get into this kind of role you could start by doing a degree in computing, information systems, or business management.
Or you could start by doing a digital technology solutions degree apprenticeship. After completing your apprenticeship, you would get experience of working in digital delivery teams before taking on a role as a delivery manager.
Alternatively, you could start in a related job area like project management or customer experience management, then move into digital delivery by learning on the job.
Soe employers will expect you to have experience of working on digital projects and products, using content management systems (CMS), search engine optimisation (SEO) and data analytics user experience, (UX) design or research, using agile project management tools like Scrum, Kanban, and Lean, or managing multi-disciplinary teams.
CAREER PROSPECTS
With experience, you could move into a senior management role with responsibility for several products or services. You could become self-employed and take up consultancy work.