- Manage all aspects of rental properties on behalf of owners
- Requires excellent spoken and written communication, and IT, negotiation, and sales and marketing skills
- Opportunities to progress into management roles or move into estate agency work
As a letting agent, you'll be responsible for managing property owners' rentals, specialising in residential or commercial properties.
- Advising clients about the letting process
- Setting up viewings and showing potential tenants around the property
- Selecting responsible and reliable tenants
- Preparing tenancy agreements and inventories
- Checking tenant references
- Making sure all aspects of the letting meet legal requirements
- Meeting landlords and advising on rents
- Arranging for maintenance to be carried out
- Working with solicitors, builders, cleaners and suppliers
- Handling any problems with the property
You could work at a client's home or business, or in an office.
For this role, you'll need customer service and active listening skills, the ability to sell products and services, persuading and negotiating skills, excellent verbal communication skills, good initiative, business management knowledge, and the ability to accept criticism and work well under pressure.
You could get into this role through an intermediate apprenticeship as a housing and property management assistant.
You can also start as an administrator with a lettings firm and learn on the job. Employers will like if you have relevant skills and experience like sales or customer service, and some may ask for GCSEs at grade 9 to 4 (A* to C) in English and maths, or equivalent.
You can study for the National Federation of Property Professionals qualifications in Residential Letting and Property Management while looking for work. The Chartered Institute of Housing also offers qualifications in Letting and Managing Residential Property.
With experience, you could progress to a management role, or move into estate agency work.