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- Work in an office supporting the day to day running of the local council
- You'll need to be organised and have good customer service skills for dealing with the public
- Often good opportunities to progress into office management roles, and good pension and holiday allowances
As a local government administrator, your role will be providing information and working in council departments, assisting in clerical support.
DAY-TO-DAY DUTIES
- Dealing with enquiries by phone, online, in writing or in person
- Looking up information on a computer system
- Filing and photocopying
- Producing and sending letters; sorting, recording and distributing mail
- Dealing with cash and payments
- Updating computerised and clerical records
- Acting as a secretary or personal assistant (PA) to a manager
DAY-TO-DAY ENVIRONMENT
You'll work in an office.
You'll need
As a local government administrator, you'll need administration skills, thoroughness and attention to detail, the ability to work well with others and on your own, sensitivity and understanding, flexibility and openness to change, and excellent verbal communication and customer service skills.
There are no set requirements, so you can apply directly. Employers usually ask for a few GCSEs at grades 9 to 4 (A* to C), a general understanding of common office software packages and customer service experience.
A college course in business administration could also be useful.
You could also get into this job through an apprenticeship. The exact apprenticeship you do will depend on your duties but examples include a public service operational delivery officer advanced apprenticeship, or an intermediate or advanced apprenticeship in business and administration.
CAREER PROSPECTS
With experience, you could progress to office manager, or jobs with more responsibility in other departments. You could also move into administrative work in other sectors.