Job type

Order picker

£14k - £23k

Typical salary

30 – 32

Hours per week

Order pickers select the products for delivery that customers have chosen to buy online.

More info

  • Fulfil orders made by online customers in stores and warehouse
  • You'll spend a lot of time on your feet and will need to be able to work quickly and accurately to meet targets
  • Seasonal and part time work may be available at periods when there is high demand

As an order picker, you'll be selecting products that have been ordered by customers online ready for delivery.


  • Selecting items to match the customer's order sheet
  • Using voice-activated picking machines and scanners
  • Requesting freshly made items from in-house departments like bakeries
  • Checking product quality
  • Choosing suitable replacements where stock has sold out
  • Packing items ready for despatch
  • Updating customer records on computer systems
  • Helping customers if working in-store


Your working environment might be physically demanding and cold.

You'll need

For this role, you'll need thoroughness and attention to detail, the ability to work well with others, patience in stressful situations, good initiative, flexibility and openness to change, maths and English language knowledge, and excellent verbal communication skills.

There are no set requirements, but some employers might ask for GCSEs in maths and English, and possibly a short test at interview to check your practical skills.

Computer skills will also be useful for using online sales systems and scanners.

You could get into this job through an intermediate apprenticeship for warehouse operatives, depending on where you work.


With experience, you could become a shift supervisor then move into section or warehouse management. You could also become a delivery driver if you work for a supermarket.