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- Oversee restaurants and make sure customers are satisfied with the food and service
- You'll need numeracy, leadership, communication and customer service skills
- You could become a regional or hotel manager, or set up your own restaurant
As a restaurant manager, you'll work in an independent restaurant or restaurants that are part of a chain, hotel, or fast food outlet.
DAY-TO-DAY DUTIES
- Planning menus
- Organising shifts and rotas
- Managing stock control and budgets
- Working with food and drink suppliers
- Running the business in line with licensing, food hygiene, and health and safety rules
- Recruiting staff
- Organising training
DAY-TO-DAY ENVIRONMENT
Your working hours could include evenings, weekends and public holidays. You may work shifts and split shifts (working mornings and evenings, with time off in the afternoon). You may work overtime at certain times of the year, like Christmas or Easter. You'll usually work indoors, splitting your time between the front of the restaurant and the kitchen. You may travel to meetings or to provide cover for other restaurants in the same company.
You'll need
This role would be ideal for someone with excellent communication skills, strong customer service skills, the ability to motivate and manage staff, and numeracy skills.
There are no set entry requirements, but GCSEs in maths and English, and a qualification in hospitality could be helpful.
You'll also need to get a food hygiene certificate and pass enhanced background checks for this role.
You could move up to a management position after working as part of the restaurant staff, for example head waiter or kitchen manager. With experience and qualifications you could take on more management responsibilities.
Alternatively, you could take a hospitality manager higher apprenticeship if you've got supervisory experience in restaurant work. If you have not been a supervisor, you could do a hospitality supervisor advanced apprenticeship and continue with further training on the job.
A college course like a Level 3 Diploma in Hospitality Supervision and Leadership or a Level 4 Diploma in Hospitality Leadership would teach you some of the skills you'll need in this job.
You could also apply for a place on a graduate training scheme. Many large restaurants and fast food chains run schemes that can lead to management jobs. You'll need a university qualification to get a place. A degree in hospitality management is useful but many employers will accept other subjects.
CAREER PROSPECTS
With experience, you could become a regional manager or hotel manager. You could also set up your own restaurant.