- Use research to understand users and create websites, applications & software to meet their needs
- Requires analytical thinking skills, the ability to use your initiative and attention to detail
- Could move into a management job or a development role
- Help your team define the UX strategy for its products and services
- Do stakeholder research to understand service and business needs
- Use personas and data to meet user needs
- Support software developers with the technical demands of your ideas
- Build user journeys, prototypes and wireframes that communicate your ideas to the team
- Write clear specifications and guidelines for developers or designers
- Work closely with visual designers to meet users needs
- Work with the research team to plan and carry out user research and usability testing
- Contribute to or run UX review sessions
- Analyse issues and recommend solutions
You could work in an office, from home or at a client's business.
This role would be ideal for someone who is thorough and pays attention to detail, has analytical thinking skills and is flexible and open to change.
You could do a college course, which may lead onto more advanced qualifications. Courses include A level Computing, T level Digital Production, Design and Development, and a Level 4 Certificate in Digital Media Design.
You could do a higher national diploma, degree or postgraduate award in product design, digital marketing, graphic design, human computer interaction (HCI) or digital media and web design.
You could also start by doing an advanced or higher apprenticeship in creative and digital media. After completing your apprenticeship, you could find work with a digital design agency or user research company.
You can gain work experience by volunteering to help in research sessions, or by doing some user interviewing. You could also get involved in the online user experience community and find a mentor to help you.
You'll find it useful to have knowledge of development tools like HTML and CSS, experience of using design software like Adobe Creative Suite, experience of creating wireframes and prototypes by hand and with software, and an understanding of agile project development methods. It'll also help if you have a portfolio to showcase examples of your work.
With experience you could move into a management job and supervise other designers. You could also move into a development role if you've got experience of programming languages.