Job type

Mortgage adviser

£22k - £70k

Typical salary

36 – 38

Hours per week

Mortgage advisers help people find and apply for mortgages.

More info

  • Provide advice to clients on mortgages and other financial products, either independently or for a specific lender
  • You'll normally have sales targets to meet, and will need to work within strict regulations
  • You could progress to manage a team or become an independent financial adviser

As a mortgage adviser, you'll specialise in a particular area such as estate agents or mortgage broker, bank or building societies, or be an independent financial adviser (IFA).


  • Advising clients on the home buying process
  • Finding out about your client's finances
  • Explaining the different types of mortgage
  • Explaining about repayments and mortgage protection
  • Offering a number of mortgage options for the client to choose from
  • Selling related financial products like buildings or life insurance
  • Helping the customer complete the mortgage application
  • Meeting sales targets
  • Dealing with estate agents, valuers and mortgage lenders
  • Keeping up-to-date with new mortgage products and any changes in the law


You could work in a contact centre, in an office, at a client's home or at a client's business.

You'll need

To be a mortgage adviser, you'll need customer service skills, maths knowledge, the ability to accept criticism and work well under pressure, thoroughness and attention to detail, ambition and a desire to succeed, good initiative, analytical thinking skills, and excellent verbal communication skills.

You could train through an advanced apprenticeship as a mortgage adviser.

You could also work your way up from a customer service adviser role in a bank or building society, or as a mortgage administrator in a firm of brokers. Then you would progress into giving mortgage advice as you gain experience and suitable qualifications.

You can apply for a mortgage adviser training scheme run by banks and building societies. English and maths GCSEs, and relevant work experience in customer service, sales or finance would be helpful.

You'll need to take a qualification in mortgage advice that is recognised by the Financial Conduct Authority.


With experience, you could manage a team of mortgage advisers, or you could choose to become a self-employed independent adviser. You could also take further qualifications to become a financial adviser.