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- Promote and sell a range of jewellery to customers
- You'll arrange displays, advise customers, manage accounts and control stock
- You could progress to specialist repairs, buying or open your own business
As a retail jeweller, you'll sell a range of products from precious metals and gems to fashion accessories, watches, clocks and silverware. You might work in stores owned by large high street retailers, or in independent jewellers.
DAY-TO-DAY DUTIES
- Arranging displays in windows and show cabinets
- Advising customers on products
- Taking payments for goods and issuing receipts and guarantees
- Meeting sales targets
- Using IT systems to manage customer accounts and control stock
- Gift wrapping goods
- Carrying out repairs and adjustments
- Providing a jewellery cleaning service
- Valuing precious metals, jewellery, clocks and watches for insurance or sale purposes
- Designing and making items
DAY-TO-DAY ENVIRONMENT
You may work weekends, on a rota system. Overtime and part-time work are common. The work can be physically demanding and you'll usually wear a uniform.
You'll need
This role would be ideal for jewellery lovers with good customer service skills, patience, accuracy and attention to detail, practical skills and good hand-eye coordination.
There are no set entry requirements, but some employers may prefer you to have GCSEs or equivalent in subjects like English, maths, art or design and technology.
Retail or customer care experience might be helpful. You can get useful retail and customer care experience by volunteering in a charity shop, for example.
Doing a retail or business course at college could teach you some of the skills you'll need such as, Level 1 Award in Retail Skills or Level 2 Diploma in Skills for Business Retail.
Alternatively, you may be able to start in this career by doing a retailer intermediate apprenticeship.
CAREER PROSPECTS
With experience, you could progress to specialist repairs, store management or buying. You could also open your own business.