- Process sales orders and payments, arrange deliveries and offer support
- You'll need excellent customer service skills, IT skills, and close attention to detail
- You could become a sales admin team leader, personal assistant or office manager
- Answering customer enquiries over the phone, by email and face to face
- Processing orders, credit checks and payments
- Sending out invoices and other paperwork
- Updating customer records
- Checking stock and re-ordering supplies
- Organising deliveries
- Providing after-sales support
- Typing up documents like letters and reports
You could work in an office or in a contact centre.
This role would be ideal for someone with excellent customer service skills, IT skills, and close attention to detail.
There are no set entry requirements and you could apply directly if you've got the relevant skills and knowledge needed to do this job. Some employers may ask for GCSEs at grades 9 to 4 (A* to C), including English and maths, or equivalent qualifications. Telephone, typing and IT skills will also be useful.
You may be able to work your way into this role by starting as a receptionist or administration support worker and learning on the job.
You could do a college course, which would teach you some of the skills and knowledge you need in this job. Relevant courses include a Level 2 or 3 Diploma in Business and Administration.
Alternatively, you could get into this job through a business administrator advanced apprenticeship.
With experience, you could become a sales admin team leader, personal assistant or office manager.