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More info
- Manage teams of staff and organise their workload
- You'll need leadership/motivational skills, excellent spoken/written communication skills
- You could move into middle/senior management positions
DAY-TO-DAY DUTIES
- Planning workloads and rotas
- Allocating tasks to team members
- Briefing teams on targets, initiatives and policy changes
- Monitoring and reporting on team performance
- Carrying out individual appraisals
- Keeping up to date with regulations
- You might also be responsible for coaching and training
DAY-TO-DAY ENVIRONMENT
Your hours will depend on the industry you work in but may include shifts and weekends. You might work in an office, shop, factory or call centre. You may supervise staff based at different locations, so you may need to travel between different sites.
You'll need
This role would be ideal for someone with leadership and motivational skills, excellent spoken and written communication skills, the ability to build relationships with colleagues at all levels, and to be able to plan and prioritise your own work and other people's.
There are no set requirements, but you'll usually need 1 to 2 years' experience in a job to become a supervisor. Some employers may also expect you to have work-based qualifications and evidence of relevant training certificates for the industry you're working in.
In a larger organisation you may be able to get into a supervisor role through an in-house management training scheme.
You could also get into this job through a team leader and supervisor advanced apprenticeship, or a management higher apprenticeship.
CAREER PROSPECTS
With training and experience, you could move into middle management and then senior management positions.