Job type

Travel agency manager

£20k - £40k

Typical salary

39 – 45

Hours per week

Travel agency managers are responsible for the day-to-day running of travel agencies, meeting sales targets and promoting travel products.

More info

  • Manage the operation of a retail travel agency that sells holidays to the public
  • You'll need good knowledge of the travel industry, people management skills and sales management skills to hit targets
  • You could progress into regional management, move into business travel management or set up your own business

You'll be responsible for making sure a travel agency is run well and meets its sales targets.


  • Recruiting and training new staff
  • Setting sales targets and monitoring staff performance
  • Working with tour operators to buy travel packages
  • Organising staff rotas
  • Controlling budgets
  • Managing travel accounts for corporate clients
  • Providing sales reports for head office


You'll usually work between 40 and 48 hours a week, Monday to Saturday and you'll usually be based in an office at a branch.

You'll need

You'll need excellent sales and customer service skills, the ability to lead and motivate a team, and good IT skills.

It may be helpful to have a HND or degree in travel or business management, although it's not always essential. Subjects like languages, marketing and geography are also useful.

You could do a college course like a Level 4 Diploma in Travel and Tourism Management before applying for a job as an assistant manager in a travel agency. Alternatively, you could start by doing a travel consultant advanced apprenticeship, then take further on the job training to become a manager.

Previous experience in travel and tourism is usually required, and many managers will work their way up from a travel agent role.

You may be able to join a graduate training scheme when you finish college or university, or gain promotion after working as a deputy manager.


With experience you could become a regional manager, with responsibility for several travel agency branches. You could also work as a business travel manager with a multinational company. 

Alternatively, you could set up your own travel business and run your own agency.