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More info
- Work in a petrol station serving customers and managing stock
- Opportunity to develop customer service and retail skills
- Petrol stations owned by supermarkets may offer opportunities to work in store
As a petrol station sales assistant, you'll be responsible for selling fuel and other products to customers at a garage shop.
DAY-TO-DAY DUTIES
- Taking cash and card payments for fuel
- Selling other products like food, drinks and newspapers
- Re-stocking shelves and fridges
- Managing fuel and stock deliveries
- Keeping forecourt and shop areas clean and tidy
DAY-TO-DAY ENVIRONMENT
You'll work at a petrol garage and you'll most likely have to wear a uniform.
You'll need
To be a garage shop assistant, you'll need patience and the ability to remain calm in stressful situations, the ability to accept criticism and work well under pressure, the ability to work well with others, thoroughness and attention to detail, customer service skills, sensitivity and understanding, maths knowledge, and excellent verbal communication skills.
Direct application is possible; some employers might ask for GCSEs at grades 9 to 4 (A* to C) in English and maths. Experience in retail sales, customer service or cash handling will be helpful.
You can learn some of the skills you need for this job by doing a Level 2 Certificate or Diploma in Retail Skills.
You could get this job through a retailer intermediate apprenticeship.
You'll need to be 18 or over to be left in charge of a petrol station, and possibly a driving licence and access to a vehicle if you're working late nights or at a motorway service station.
CAREER PROSPECTS
With experience, you could progress to shop supervisor then manager. Many petrol stations are owned by supermarkets and you may have opportunities to work in the store.